1 reviews | Active since Mar 2013
Takealot not efficient as they claim to be. Poor communications.
Every now and the surveys tell of Takealot that is so efficient. My experience is that they are not efficient at all. Whilst holding on and listening to their "high call volumes" lies... they claim delivery to major cities will take "up to" 2 days. Really? Once you place an order and pay though it becomes 7 days! On day 3 after order and payment the status on their system is still only "Paid" and with a message that it has an "estimated delivery time of 6 days later". Even if you can get hold of them when calling the poor operator has to make up stories on why it takes so long. Why not just state it can take up to 7 days to deliver to major centres on your message service. No need to lie to make you look good... you don't!! And every time you call them it is the same con story of "high call volumes"! If you consistently have high call volumes... get more people to man your call centre!! Not high tech to figure that one out!
