TAKEALOT NOT DELIVERING MY ORDER... REROUTING CAUSING A LOST IN TRANSIT.. I WANT MY ORDER.

Placed an order on 22 November and paid the order om 22 November. Bought a fridge for a good price. Order was supposed to be delivered 26 November. Order never delivered on the date. I have phoned for the passed two weeks to get this delivery. Takealot has previously deliver to my address many many times. But for some reason Takealot then asked me to send my address again... WHY...?? As per telephonic conversations they rerouted my order (fridge) to be delivered on 30 November. Still no delivery took place. On 30 November I called to get answers on this matter, and they rep**** that I will soon get my delivery. On 1 and 2 December I have phoned again... still the same answer. This morning on 3 December they sent me an email to say that the parcel has been credited and lost in transit. Unfortunately I have paid a good price for the fridge. This is unexceptable. I have told the lady this morning to escalate this problem and that I want my fridge for that price!!!! As its nearly R2000 more now than what I bought it for. Takealot has to sort this as I want my fridge. This is not my fault and Takealot has to correct this by sending me my fridge that I have bought.