Takealot must close and Amazon must take over

I placed my order on the 14th of January and should have been delivered on the 17th of January. I called takealot on the 18th for them to tell me my order was damaged in transit. I never received any update or info regarding this but I'm the one who has to call! takealot is Unprofessional and the staff have no care or regard of its customers! I called them again later of the 18th because when they say I'll call you back they never do this is why service in this country is disgusting, anyway they then tell me the order has been re-placed. I explain to them that this is a gift for someone and I need it by Saturday the 20th and plus the item is in stock in Cape Town, when I look on the app now it says delivery on Monday 22nd January! I paid for quick delivery I never selected a 4 day delivery so now I must wait 7 days and provide a gift late!! absolutely Pathetic service, ********* business practice from Takealot

All I will say is this: TAKEALOT I CAN'T WAIT FOR AMAZON SA BECAUSE IM TAKING MY BUSINESS TO THEM AND I WILL NEVER BE SHOPPING WITH TAKEALOT AGAIN. I HOPE TO SEE TAKEALOT CLOSE DOWN OR SUFFER SO BADLY, MAYBE THEN YOU'LL REALISE WHY CUSTOMER SERVICE IS SO IMPORTANT!! THE CEO (MAMONGAE MAHLARE) OF THIS COMPANY IS A CLOWN AND I'LL SAY IT TO HER FACE. but you know nothing of customer service all you're chasing is money to fill your pockets (Typical) and destroying what someone else built