1 reviews | Active since Dec 2012
TakeAlot/MrD
I have absolutely had it with Takealot/MrD!<br> <br> Over a week ago I decided to log a return on an item I deem defective, so I log my return and then get the return code. This I need to have written on paper that goes inseide th box and I write it on the outside for good measure. I then get contacted by MrD to schedule a pickup. The date was meant to be for Thursday 7 April 2016. So I clearly say to the consultant to please make sure it only happens after 3pm. Surprise, no one shows up on Thursday, no one shows up on Friday either. Saturday morning, 9 April, I get a call that they want to pickup that day, I say fine but it has to be by 3pm as I need to attend a party. By 3:30pm I decide to give up and leave. As I reach my destination I get a mesage saying they are at my gate. Needless to say, it didn't get picked up.<br> <br> FFWD to Monday and so far every day of this week and they keep contacting me to arrange for the next day. Now at 2pm on 14 April, the driver phone's to tell me he's at my gate. Once again no one home. <br> <br> The best is I had a package deliver yesterday 13 April but they refused to do the pickup at the same time...<br> <br> NOT IMPRESSED!!!
It is with regret that we have been made aware of the unpleasant experience you recently had with us.
Please accept our sincerest apologies for any inconvenience that may have been caused.
Thank you for taking Sheena's call and giving us the opportunity to settle this matter with you.
We will revert back to you once we are able to confirm collection of your return.
Regards
Takealot.com
Best regards,
It is with regret that we have been made aware of the unpleasant experience you recently had with us.
Please accept our sincerest apologies for any inconvenience that may have been caused.
Thank you for taking Sheena's call and giving us the opportunity to settle this matter with you.
We will revert back to you once we are able to confirm collection of your return.
Regards
Takealot.com
Best regards,
