Takealot... More like takeANothing

I had originally placed an order on the Feb 22nd with various goods and expected them delivered by Feb 25th, due to one of the items being delayed I noticed the date had also changed of delivery from 25 Feb to 3rd March. As I was in need of the books I had ordered, I had phoned in and cancelled an item and reordered to sort the order out. <br> <br> When the order was eventually delivered, it was received and opened only to find an incompete order. I had phoned immediately to find out why and all I got was \oh sorry\", they picked my order wrong! I immediately had to log a return for 2 sets of books as they were incomplete and was told all would be sorted. Through the week I made countless phonecalls to the call centre and to be informed that they had only logged a return for 1 set of books! <br> <br> I had then phoned again to make a new return log for the second set of books. Up until now, all I have received from them was terrible responses, delayed replies and no customer service at all. I have only physically returned one book and still have another and not yet received any replacement orders yet. So disappointed and will probably be my last ever dealing with takealot due to terrible service!!!"