Takealot Misleading Information

Takealot, the business that can deliver anywhere in our beautiful country!

I placed an order 06 May 2020 for two smar****ches on 07 May 2020 my "tracking" guide showed me that it had been shipped. Today, 22 May 2020, my "tracking" guide has clearly stated yet again, "Courier delay, we'll reschedule delivery"

This is the third time I am being told this via the online platform! When I have tried to contact Takealot via email as their phone lines are down due to COVID (which I understand and not frustrated with) I am being **** to stating that the order is out for delivery. One actually had the lie to say it had been delivered!!!

In stating my concerns with the email team, I had asked for compensation for the inconvenience caused, I was awarded R 60? Thank you for that...

BUT...your honesty would be much more appreciated!

Please, can you be honest with me on my delivery, IF YOU CANNOT BE HONEST, PLEASE REFUND MY MONEY...