TM
Tanith M

1 reviews | Active since May 2011

01 Jan 2019, 19:50

Takealot: Mediocre

I have never had problems with Takealot in the past, but this last order helped me develop a few more grey hairs.

After giving me three different delivery dates and not being able to give me any information about waybill numbers etc. I was left in the dark about when my parcels would arrive as little to no clarity could be given once the parcel had left Takealot.

I do understand that this is a bad time of year to be ordering online, but I would expect Takealot to be able to handle the busy season. I would also imagine that they would use a more reputable courier company (but after my experience with Fast N Furious I have changed that opinion) and give a better response than "We apologise for any inconvenience caused".

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