Takealot lost my R20k TV then blamed it on me

<p>Wednesday - I recieve an SMS from Takealot informing me that my R20k 60" TV is scheduled for delivery before 5pm. Awesome!</p> <p>Thursday - still waiting...</p> <p>Friday - still waiting...</p> <p>Friday afternoon - I'm sent on a wild goose chase trying to track down my own package, phoning around to match order numbers to tracking numbers, more phoning around trying to narrow down anybody who could tell me where the package was. Eventually I'm told I'd be called back when they find it.</p> <p>Saturday - still waiting.</p> <p>Sunday - I'm told the package (a massive 60" TV box remember) is "lost". Would I like a refund? Sure thanks, please refund me.</p> <p>Monday - I'm told I will only recieve a refund once the TV is returned to them... Now I'm taking the blame for their mix up? Nice...</p> <p> </p> <p>Thanksalot Takealot.</p>