Takealot.... Lies, frustrations and no customer service. STAY AWAY.

The lack of service and accountability by Takealot.com is astonishing!!

Its always the same situation with poor service and lack of support by takealot. I have never received anything that I ordered from TA on the actual date promised, NEVER. This has the be the worst company that I have ever worked with when it comes to after sale support.

I placed an order for next day delivery items on 27/04, on 28/04 tracking looked fined with status as dispatched. at 16:04 there is a new notification "Parcel has been damaged in transit. Replacement requested. delivery will be rescheduled". There was no further updates until 02/05, with the new status showing out for delivery before 19:00 on 02/05. To my surprise at 14:00 my status was updated to "Parcel has been damaged in transit. Replacement requested. delivery will be rescheduled" AGAIN?????!!

Tried contacting Takealot with multiple attempts managed to speak to a representative saying they would escalate to a team leader/supervisor called Riaan R (no other info allowed??) and he will phone me. Also advised that there is nothing else I can do other than that.

And takealot continues to deliver on their lies... I never got the call.

This is beyond frustrating and I can only feel sorry for the vendors selling (or losing) their stock with TA...

My only advice: STAY AWAY FROM TAKEALOT. Instead check who the seller is and buy directly from them!