Takealot late and half of order not delivered

Here is my FB inbox convo that I just had with them: Antoinette Hi there, Yesterday I've ordered a Ryobi line trimmer from you guys, as well as a packet including two rolls of trimming line (who would order a ****-eater without the gut, anyway?). Half the order was just delivered a while ago. I did NOT receive the trimming line! Naturally, I signed for the package because I assumed that everything would be in there. And as I said earlier: who in their right mind would order a ****-eater without the gut? I didn't open the package to check it, because the guy who delivered was running late as a result of an unexpected rescheduling of deliveries (of which I was NOT informed). So I waited all day for the delivery and could not get to a chemist to buy some headache tablets that I desperately needed because of a severe headache, then the delivery pitched (very) late, (much later than the "guaranteed" 5 pm), so I didn't check the parcel because I didn't want to unnecessarily keep the poor guy who still had to return to the warehouse to pick up more parcels, and found out now, when opening the parcel, that my gut (trimming line) was not delivered. So how do you expect me to trim my lawn without the gut? My hair? Sorry, but I'm not Superman. So could you please let me know by WHEN I can expect my gut to be delivered? 7:49AM Takealot Hi, Antoinette. Thank you for reaching out to us. Please forward your order number, so we can assist. Antoinette Good morning! Thanks for replying so early! My order number is ********** 6. Regards, Antoinette Keyser. Takealot Kindly note that the Ryobi - Trimming Line 1.4Mm X 8M was cancelled due to being out of stock. This means that this item was not sent initially. You can, however, redo this order for the two rolls of trimming line and we will remove the delivery fee. Seen by Takealot at 9:12am Antoinette I was NOT notified about the cancellation, I have PAID for the gut and I DEMAND it to be delivered SOON Thank you!!! You were VERY HAPPY receiving FULL PAYMENT of the ENTIRE ORDER, GUT INCLUDED,. and now THIS??? I'm sorry, but this is TOTALLY UNACCEPTABLE! I WILL NOT REDO ANY ORDER! I WANT WHAT I HAVE ORDERED AND PAID FOR WITHOUT DELAY!!!!!!!! Or I will go to Hello Peter and convey the entire story on there, and I will post this all over the entire FACEBOOK as well!!!!! I'm sitting WITHOUT TRANSPORT, and my garden needs to be done! If I don't get my gut REAL SOON I will return the ****-eater for a FULL REFUND, and get another one elsewhere! You're not the only place that sells stuff online!!! Antoinette Are you going to reply, or do I go ahead with taking action???!!! Antoinette ?????? Antoinette Wellll!!!??? Antoinette And don't tell me I can't return it because I've opened the package, because, obviously, I couldn't use it without gut!!! It wasn't used EVEN ONCE!!!! Hellopeter.com