TakeAlot KEEP THE PRODUCT I WANTED REFUNDED. AND GO CON SOMEBODY ELSE. THIS IS THE WAY YOU TREAT A LOYAL CUSTOMER, I SHUDDER TO THINK WHAT THOSE CLIENTS WHO COMPLAIN MORE, WHAT YOU DO TO THEM. KUDOS TO YOU, YOU HAVE LOST A GOOD CLIENT AND THE PEOPLE SHE

I am an extremely loyal customer of Takelot for years, so many of my family and friends even began using takealot after I confirmed what an amazing company. I purchased sofa covers. The gave measurements of it etc. So when I got it , measurements was wrong and the material was such poor quality. On the site refund page, I explained this. And obviously a customer service person who didn't even bother to read as her first line was It is Not Faulty hence no refund. The fact she said Not faulty, she obviously didn't read my proper refund explanation, I didn't say faulty, I commented on size and poor quality. And then just closed the case with we bringing it back to you. Did she not want to hear my side.