Takealot Just doesn't care about customers

<p>Ordered christmas gift in november. Website never up to date. Constantly had to email to check status. Despite assurances from Takealot that I would receive item by christmas, it arrived in January. No apologies. The item was defective! Returned and wanted replacement. They did not bother with my request for a replacement and just credited the amount. On querying this, their excuse was "supplier out of stock", and if I really wanted the item they would order it from another supplier for R400 more...with this attitude I requested a refund!!!</p> <p>This is not my only bad experience with takealot (waitalot), but was the last experience for me and my family to stop using takealot.</p> <p> </p> <p>Despite using Takealot's online platform to let them know how bad their service actually is, no feedback, as is what I would expect from this bad review. They just don't care!</p>