MN
Melissa N
1 reviews | Active since Jul 2010
20 Nov 2015, 15:35
Takealot just cancelled my husbands orders
My husband and I are very disappointed. We order a few things from Takealot last night (payments done and everything) and this morning when logging into the system to check the status of the order, it had just been 'cancelled'. We got no email or communication as to why and no apologies.. nothing. My husband called them and email them - but they gave contradicting stories. \No Stock"";and is unacceptable. """
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takealot.com's replyOfficial
20 Nov 2015, 16:54Hello pro4rock,
We apologise for the concern these cancellations have caused and that you weren't notified of this prior to it being actioned. Our complaints team will be in touch with you shortly to confirm the order number so that we can investigate and assist with this matter. Kindly keep an eye out for their call.
Sincerely,
takealot.com
We apologise for the concern these cancellations have caused and that you weren't notified of this prior to it being actioned. Our complaints team will be in touch with you shortly to confirm the order number so that we can investigate and assist with this matter. Kindly keep an eye out for their call.
Sincerely,
takealot.com
takealot.com's reply20 Nov 2015, 16:54
Official
Hello pro4rock,
We apologise for the concern these cancellations have caused and that you weren't notified of this prior to it being actioned. Our complaints team will be in touch with you shortly to confirm the order number so that we can investigate and assist with this matter. Kindly keep an eye out for their call.
Sincerely,
takealot.com
We apologise for the concern these cancellations have caused and that you weren't notified of this prior to it being actioned. Our complaints team will be in touch with you shortly to confirm the order number so that we can investigate and assist with this matter. Kindly keep an eye out for their call.
Sincerely,
takealot.com