1 reviews | Active since Mar 2014
Takealot is unfair
My email to takealot<br> <br> Hi<br> <br> I think it's unfair. I was just about to put it my credit card details for the trolley bag deal on today and at that point it told me it's sold out. Why did it allow me to put it in my basket because it said that 4 was still available. I thought that fact that I had it in my basket means that no one can buy it. That is just disgusting. As an avid takealot shopper I am so dissapointed.<br> <br> Thank you for nothing<br> D<br> <br> The response (Jean-Marc Dupoy)<br> Hi Dylon<br> <br> We appreciate why you are feeling frustration and are extremely sorry about this.<br> <br> The quantity of items on our Daily Deals, are secured with our supplier.<br> The reason the deal expires, is because unfortunately we sold out on that quantity, agreed with by the supplier, and therefore reverted to the normal pricing.<br> <br> We regret informing you that, we no longer have stock.<br> <br> We apologise profusely for the inconvenience caused.<br> <br> My response:<br> <br> Hi <br> I had it in my cart at a discounted price when I wanted to pay there was nothing left. Folks with slower internet aren't allowed to buy. If takealot was a physical store and u put goods in your basket can anyone just take it because you haven't paid? <br> <br> No further response.
We understand your disappointment by missing out on this great deal, but as stipulated in our Daily Deal's T&Cs you need to check an item out in order to secure it. These have limited stock & are usually highly sought after products, so it's a fastest finger first situation & the opportunity unfortunately exists that other customers are able to check out before you do.
We've asked Washiela from our complaints team to give you a call to explain the Daily Deals T&Cs to hopefully avoid future disappointment.
Sincerely,
takealot.com
We understand your disappointment by missing out on this great deal, but as stipulated in our Daily Deal's T&Cs you need to check an item out in order to secure it. These have limited stock & are usually highly sought after products, so it's a fastest finger first situation & the opportunity unfortunately exists that other customers are able to check out before you do.
We've asked Washiela from our complaints team to give you a call to explain the Daily Deals T&Cs to hopefully avoid future disappointment.
Sincerely,
takealot.com
