TS
Thandiwe S
1 reviews | Active since Aug 2015
22 Aug 2015, 09:33
Takealot is selling us bad products
In one month alone. I have had to return 3 products. Electronic goods were damaged, powdered form goods opened and halved. Liquid spilled all over because it was also opened and halved, then closed to make it look like it was never opened. On top of that they refuse to give me a refund. They have given me credit on my account, so I can buy more ****py goods and have to return them again. Some messed up circle.
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takealot.com's replyOfficial
24 Aug 2015, 09:49Hello mamas14,
We're sorry to hear of the issues you've experienced with your recent orders. We appreciate you taking Megan from our complaints team's call to assist you. As confirmed we've found two returns on your account of which both have been refunded to your credit card as confirmed by you. In future if you're ever not happy with any of your orders you're welcome to log a return on your takealot account as explained to you by Megan, and we'll gladly assist you to sort the matter out as quickly as possible.
Kind Regards,
takealot.com
We're sorry to hear of the issues you've experienced with your recent orders. We appreciate you taking Megan from our complaints team's call to assist you. As confirmed we've found two returns on your account of which both have been refunded to your credit card as confirmed by you. In future if you're ever not happy with any of your orders you're welcome to log a return on your takealot account as explained to you by Megan, and we'll gladly assist you to sort the matter out as quickly as possible.
Kind Regards,
takealot.com
takealot.com's reply24 Aug 2015, 09:49
Official
Hello mamas14,
We're sorry to hear of the issues you've experienced with your recent orders. We appreciate you taking Megan from our complaints team's call to assist you. As confirmed we've found two returns on your account of which both have been refunded to your credit card as confirmed by you. In future if you're ever not happy with any of your orders you're welcome to log a return on your takealot account as explained to you by Megan, and we'll gladly assist you to sort the matter out as quickly as possible.
Kind Regards,
takealot.com
We're sorry to hear of the issues you've experienced with your recent orders. We appreciate you taking Megan from our complaints team's call to assist you. As confirmed we've found two returns on your account of which both have been refunded to your credit card as confirmed by you. In future if you're ever not happy with any of your orders you're welcome to log a return on your takealot account as explained to you by Megan, and we'll gladly assist you to sort the matter out as quickly as possible.
Kind Regards,
takealot.com