Takealot is returns even worth it, or should we just accept faulty products ?!

I ordered 4 Dining room chairs! This is the second return on these chairs! I am extremely unsatisfied with service I am receiving! The first 4 black chairs was damaged and certain parts were missing the replacement thereof with damaged and I didn’t even take the time to check if all the parts are there! On top of this is the returned chairs a different colour than the once ordered before! This is an extreme service failure and I expected far better from takealot!