TAKEALOT IS *****ING ME OVER

TAKEALOT HAS *****ED ME OVER.

BOUGHT A DSTV EXPLORA 3A STAND ALONE AROUND BLACK FRIDAY.

NOW THE COST OF THIS WAS R649.

THE EXPLORA WAS DELIVERED ON THE 4TH DEC 2019,

NOW ON THE 28 DEC I ARRANGED FOR A TECHNICIAN TO INSTALL THE EXPLORA ONLY TO FIND THAT THE DEVICE WAS REGISTERED UNDER A DIFFERENT PERSON AND WE HAD TO RETURN IT.

I ASKED TAKEALOT TO REPLACE THE EXPLORA AND TO NOT CREDIT MY ACCOUNT, HOWEVER THEY HAVE DECIDED TO CREDIT MY ACCOUNT.

NOW ONLINE IT NOTES THAT THE EXPLORA IS AVAILABLE AT THEIR JHB AND CPT WAREHOUSE SO I THINK IT IS A MATTER OF THEM NOT WANTING TO GIVE IT TO ME AT THE PRICE I GOT FOR ON BLACK FRIDAY.

Please remember that the DSTV Explora I received from Takealot was returned due to it being registered to another user.

Under normal circumstances I wouldn’t have returned it.

Please can I get a replacement delivered to my work address as this is a serious inconvenience.

Where am I supposed to get another Explora at R649.

Please treat as urgent.

I AM VERY DISAPPOINTED