Takealot is Disgraceful!!

Takealot your service and quality of product is just getting worse day by day!!! My husband bought me a laptop bag in November last year for my Birthday and by February 2025, 4 months later, it is tearing at the seams!! What the hell??? He then returns it as per your policy and warranty and gets told that the bag is damaged due to how its being used and must only be used as per manufacturers guidelines.... well guess what I used it for....A LAPTOP!!!!! Is a laptop bag not supposed to be used for this???? The only items the bag had in it were a laptop, the laptop cord, a mouse, a pen & a small notebook... is this not ok??? How is this Laptop bag supposed to be used??? Please do explain!🤬 I have never in my life heard of such a ridiculous thing! You are absolute ****mers!!!! I hope people stop supporting you because you do not have the customers best interests in mind... disgraceful!!