Takealot is

I placed an order on 30 May with the worst service ever. I had problems with the call support center, the delivery company, the delivery date, ect... I finally receive ‘a’ (16 June) product but not ‘the’ product that I ordered, worse is that it is FAR LESS than the ACTUAL product in monetary value. Afterwards I reported it via the exchange department yesterday and was told I would receive my product today. After numerous e-mails and explaining the situation thoroughly, I had no further correspondence. This is *****, if this is not resolved no later by tomorrow to my satisfaction [either by finalizing this or by agreed terms] I will pursue this matter and follow the proper legal recourse taking into consideration ALL mitigating factors. The Consumer Protection Act is clear on this. I EXPECT this to be considered as urgent and I expect this to be resolved.