Takealot is a wa*****ot

I'm disgusted in what Takealot considers service. The order was scheduled to be delivered before 5pm. I phoned continuously as it was getting late and I had to sit around, cancel all my plans so I can be available for delivery. I phoned and spoke to Ingrid at after 4 and she said I have to be patient and it should be delivered before 5pm but she will email them. After 5pm, nobody arrived. I sent a message to say I'm disappointed as this was not what was agreed upon. No apology, no offer to fix the problem. I let them know to rather arrange that I collect my delivery from the Brackenfell depot. At TWENTY TO SEVEN I get a message to say nobody was available to take delivery? The nerve! Then they send a message to say that they will reschedule the delivery to Monday????

The one item was a gift for my mom who is leaving back home for Eastern Cape in the morning. Obviously it will be waaaaay too late to give her the gift while she is here in Cape Town.

Takealot is such a disappointment, literally a waste of time and doesn't even bother to have excuses