Takealot is a joke

Over the last few months have failed to deliver several orders, included in which was one where their staff walked off with an alcohol order and Takealot said it had "been hijacked". Most recently, took payment for an order, never even shipped it, 3 weeks later still failed to cancel or refund. Staff tell me they're "contacting the relevant departments". Three weeks of "contacting". Cannot wait for Amazon to put them out of business and i hate Amazon.