Takealot is a joke!

After a bad delivery experience 2 purchases ago, I again ordered from you lot and paid for my order *** on 17 December 2015, I am still to receive my parcel. I ordered and paid on 17 December and my payment confirmation on 18 December, after choosing to collect from your CT warehouse on 18 December. I then received notification from you lot that my item ordered was not available in CT. What a joke.... why tell me then I can collect? Order is then rescheduled for collection, without consulting me, for Monday 21 December. I call and speak to Wendy Dabdebela advising me that I will only receive my order on Monday 21 December. Monday, and still nothing. Not an SMS, email, nor call. This morning I wasted more of my time dialing the useless *** line. After selecting 1 for delivery team, and 2 for Missed delivery date, the call ended 10x before I spoke to somebody human. I started replaying my experience and then the call dropped once again. As far as Im concerned you might as well keep your item, and my cash. I dont give a damn. I think Takealot needs my money more than I do.... I received email today saying its with Fedex. I call again and now its rescheduled for 23 December.