Takealot is a bunch of ********
Takealot - ******** customers (Order #***) Your consultants advised me to reorder my items but how can I reorder my items when the prices have gone up by so much???? This is utter ridiculousness. I tried contacting Takealot on multiple attempts, check your records with Antonio, Moegammat, and Sean. I'd like my items at the price I purchased them for, thanks. I tried contacting the Fores**** branch as well as the driver but your consults advised they're not at liberty to give me the contact details. How can you just cancel items when you won't assist the customer and then stipulate that the preferred action was to credit my account without my knowledge. I had to reschedule meetings to accommodate Takealots change of date then they still fail to deliver after the consultant made alternative delivery arrangements. My colleague stayed at work until 5pm, waiting for the delivery as the 1 item was for work and she advised that your delivery guy DID NOT PITCH!!!! I'd like the items that I ordered at the price I purchased them for! This run around is bull.
I had rescheduled meeting because takealot had a date change. I immediately called then upon receiving the sms about an earlier date. I made arrangements on the 2nd Dec because of their change and at 16:56 (latest delivery at 5pm, and this is the time they sms) they sms'd to say the delivery has been delayed and rescheduled for the 5th. On the 5th dec, they sms'd at at 17:25 (way after 5pm & again I made arrangements) I called the call centre on tjr 2nd and the 5th. On thr 6th Dec, I called them again. 15:20 they smsd to say it's delayed YET again. 25 mins later they apparently delivered but couldn't. They automatically canceled the order, said that I preferred to credit my account when I had no knowledge of the cancelation or the Crediting of my account. Nobody was in contact with me regarding that. The delivery never took place.
I paid for my order on the 29th of November. I've been battling with TAKELOT for my delvieeysince the 2nd. It's the 2th already and still no items. Takelothad made numerous excuses for non delivery and there are SEVERAL similar incidents that I've seen on their FB and Insta pages, non delivery but quick to debit your account. Takealot was and is at fault. They now want me to reorder my items but their prices hbe increased tremendously since my order. This BS is so unfair. And their customer service is putrid.
1 of the items in my order was for my husband as part of his birthday gift. His birthday is TODAY, 12th Dec and I still haven't gotten my order. Extremely irate at this point.
Hello Peter, is there anyway you can assist, PLEASE 🙏