Takealot is a *****

Ordered and paid R30k for an iPad through Takealot. They delivered a Packard Bell laptop worth R2000 the first time, which I returned. Second time they delivered a Cherry Mobile AquaTab S1 worth R1500, which I returned. And now they say they won't send the iPad I ordered because there were no issues on their end and the item that was delivered was the item I ordered? In other words, they've ****** R30k from me and told me to go the ombudsman! What the actual!