Takealot IS *******

I would give them no star if I had a choice!! I logged in a return with the item perfectly working!! They declined the return saying I didn’t return the item as I should’ve,they sent me a picture of the box!! Really??😡😡😡Takealot just wants to rob us of our money!!! GIVE KE MY REFUND NOW!! I will tell anyone who’s willing to listen not to use takealot!!