Takealot incompetence
Takealot is bullying me into accepting their credit instead of paying money back into my account! They sent me a message saying that my full order will be received on Monday 13. So while understanding government restrictions on level 3 and the President’s pronouncements the day before, there was no communication the day after. While I ordered wine in my whole order; which was minimal in the whole order, they then decided a week after to send me piecemeal notices, item by item that it is not coming. To this day there’s no proper communication. They are forcing me to take Takealot credits while all I want is the thousands of rands back in my account!
Why are they not as diligent in returning my money as they were in taking it?!
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Replies (1)'s updateReviewer Update
24 Jul 2020, 03:40So after I wrote this, Takealot decided to pay me back about half of what is due to me. The rest of my order is again canceled piece by piece and they write me back to say they are crediting my account to continue buying from their website! I’m so angry! I want all of my money back! This mafia style of bullying me to buy from the same company that’s given me such shoddy service is unconscionable! You can’t just decide to give me half of my money back Takealot! I normally use your rival Bidorbuy; their track record over the years has been 98% customer satisfaction on my part. But you, you barely communicate and when it comes to giving me back my money you strong arm me into not getting what I paid for. I don’t want your credit, I want my money bac**** You only respond to Hellopeter messages I see. Well expect me to address you here till all of my money is returned into account.
's update24 Jul 2020, 03:40
Reviewer Update
So after I wrote this, Takealot decided to pay me back about half of what is due to me. The rest of my order is again canceled piece by piece and they write me back to say they are crediting my account to continue buying from their website! I’m so angry! I want all of my money back! This mafia style of bullying me to buy from the same company that’s given me such shoddy service is unconscionable! You can’t just decide to give me half of my money back Takealot! I normally use your rival Bidorbuy; their track record over the years has been 98% customer satisfaction on my part. But you, you barely communicate and when it comes to giving me back my money you strong arm me into not getting what I paid for. I don’t want your credit, I want my money bac**** You only respond to Hellopeter messages I see. Well expect me to address you here till all of my money is returned into account.