Takealot I want what I ordered!

I purchased a few items from Takealot on the 26th May 2022, received the items on the 1st of June. One of the items was not at all what I had ordered, not even close. Log a return on the app and get an email saying they investigating and I need to send pictures of the item I received, which I do. You can clearly see it is not what I ordered at all, pics where sent and 2nd June I get another email saying thank you for the pics they are investigating, now firstly surely for such a huge company there should be stock and quality control of some sorts, on the 3rd I reply saying this is ridiculous, what do you need to investigate if what I actually paid for it is not at all what I ordered, I also say I will no longer support takealot and just want the correct item. On Saturday I get an email saying the supplier no longer has this stock, and I will get a credit. So now the item is R199, we all know you have to now spend more money so you don't pay delivery fees, so I lost out on that. I saved the money for the things I wanted, ordered it all at once so I can have enough not to pay the delivery fee, considering it now take Takealot 5 or more days to deliver items in stock, where it used to be max 3 days. Not happy at all and I will not be supporting Takealot, which used to be my go to but haven't done so in a long time, same reason or product is damaged and you wait way longer than other online companies now to have things delivered and decided to try again, well never again. I still want what I ordered and I do not want to pay delivery fee.