Takealot have terrible service

I bought a PC component from Takealot which has a full 3 year warranty. When it went faulty, I sent it in for repairs. I had several people check the component for damage BEFORE returning it as I am aware Takealot try to void warranties by claiming damages to products, and there WAS NO DAMAGE. Weeks later I got a message saying physical damage, warranty void! I tried to approach Takealot to discuss the matter, and they literally told me it wasnt their problem, I must go and chat to their supplier! Who told me it wasnt their problem, I must chat to Takealot. They then called me TWICE on a Sunday morning before 9am to ask me how I was enjoying my new PC that they had swapped out, and argued with me when I said they HADNT swapped anything and had damaged my equipment and not replaced it. Both times on further investigation they came back to me and said they had messed everything up, but were still not willing to fix the damage they had caused. So please, South Africa stop supporting these guys. They Take-a-lot of your money but deliver-a-little on service. They will reply to this mail saying they are investigating, but they NEVER DO. WORST COMPANY IN SA BY FAR!