1 reviews | Active since Jul 2017

12 Jul 2017, 12:57

TAKEALOT has the worst service

<p>Dear Takealot</p> <p> </p> <p>I am shocked at your service and lack of communication with regards to my order with order number ********** 9. The order included a vacuum cleaner and a bible.</p> <p> </p> <p>The vacuum cleaner was delivered; however, my bible was NOT delivered, but you debited money on my credit card for the bible. I think you are a bunch of ****** and I am going to report you to Hello Peter and the Consumer Commission. Furthermore, you have failed to provide a physical receipt, which is a requirement in terms of the Consumer Protection Act. This act clearly states that it is the customer's right to get the physical receipt and therefore the service provider cannot opt to provide a means of providing a receipt to the customer if the customer has not opted for this method.</p> <p> </p> <p>And therefore you are contravening this act. I have been a loyal customer for a few years with Takealot , but now I am disappointed with your service and appalling customer service.</p> <p>My numbers are ********** </p> <p> </p> <p>Yours sincerely</p> <p> </p> <p>Boikanyo Moema</p> <p>)</p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p>

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