Takealot has taken a lot from me - buyer beware

BUYER BEWARE! I ordered a Dell laptop computer from takealot. It arrived and had problems from go. I had someone I know who works in IT specifically with laptops take a look at it and he diagnosed it as having chipset problems (among other major issues), said it was a lemon, and to return it.

Despite their supposed 30 day hassle free return policy, takealot will not take it back (it’s 13 days old) and says it’s up to Dell to deal with - washing their hands of the whole thing. To add insult to injury, the contact info they provided for Dell doesn’t work.

Why should I have to deal with Dell? I don’t want a repaired computer. If I wanted a refurbished computer I could have saved a fortune. I simply want takealot to take this computer back and expedite a new one being sent to me. But they will not do it. They’ve lost a customer. Shocking customer service.