Takealot has become on elf the worst shopping experiences

I bought an air cooler order ********** 2 - which did not perform the function properly for me, so I logged a return which then showed returned on the system yet i still had the product!

I kept emailing, since mid december, must be over 4-5 weeks now!

Kelly Divine 29 Dec advised collection on this day NO COLLECTION SO I FOLLOW UP Remus Daniels promises 2nd Jan STILL NOTHING HAPPENS AND I WAIT AT HOME LIKE A FOOL Jabulani Hadebe says the 15th

THIS IS A RIDICULOUS NIGHTMARE FROM HELL.

It has been so much work to return!!!

Furthermore purchased a camera 60% off, before the BLUE DOT SALE , was then told it was sold out, this is just terrible customer practice! Now I only look at products and buy occasionally but look elsewhere, I will not be spending the thousands I used to.