Takealot Get it tomorrow ****!
Order get it tomorrow ****!it's my second time fell into this ****, first time was in April, i purchased something which i need them in few days, i can still take the delay of few days. but yesterday, my phone broken, i need a phone urgently for work and daily life. then i chosed a samsung phone which marked get it next day, and it is available, and it is store in JHB, it match all criteria that takelot said eligible for next day delivery, and the page confirmed this point(it will be delivery on the 26th of July, Saturday) before payment. then after payment, system said i must expect my order on the 2nd of August, which is a week away! i need to use my phone urgently!
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Replies (1)'s updateReviewer Update
30 Jul 2025, 13:53share a result of this complain. at 26th of July, i kept trying to comminucate every party involved, include takealot helpline, seller. hoped to try organise of delivery or collection on the day. unfortunately, it didn't work out, but at last i reached a manager, he find a solution from his level, he did cancelled my order, made an replacement order, organised to be delivered on 28th of July(Monday), it finally arrived at 16:30 on that Monday(i did called in again to ask for an earlier delivery,but still right before end of business hours). Generally speaking, it was not a pleasant shopping experience!luckily a manager find solution to deliver. so advice to the customer who want urgent purchase, go to physical store.
's update30 Jul 2025, 13:53
Reviewer Update
share a result of this complain. at 26th of July, i kept trying to comminucate every party involved, include takealot helpline, seller. hoped to try organise of delivery or collection on the day. unfortunately, it didn't work out, but at last i reached a manager, he find a solution from his level, he did cancelled my order, made an replacement order, organised to be delivered on 28th of July(Monday), it finally arrived at 16:30 on that Monday(i did called in again to ask for an earlier delivery,but still right before end of business hours). Generally speaking, it was not a pleasant shopping experience!luckily a manager find solution to deliver. so advice to the customer who want urgent purchase, go to physical store.