Takealot frustration

At the end of May 2025, I received vitamins that were prescribed as medication for my wife from Takealot.com. The product was advertised in a double pack (two containers). However, when the product was delivered, it was in a single container. I reported it, and I was advised to return it, which I did. After my account was credited for the initial amount, I ordered the same product again, again in a double pack. Again, it was delivered in a single pack. Again, I was advised to return the product. My wife has been without medication for a month now, so I requested that Takealot.com send me the rest of my product. The back and forth with Takealot.com was a great frustration. Now Takealot.com is offering me R150,00, while the product costs R329,00. Takealot.com is taking my money and then using their self-imposed policy to enrich themselves at the expense of a customer.