Takealot from your your customers

I have been a loyal customer for 12 possibly 13 years and have placed hundreds of orders. Recently place multiple orders where i experienced delayed delivery times and items being cancelled due to no stock availability.

A couple days ago i was told an item i ordered for R179 was out of stock and i would be credited. I was credited R29 which i requested to be refunded and the outstanding R150 after i complained was issued with a voucher.

The problem here is that the R150 voucher which i was issued with is a time sensitive voucher, i have 4 days within which to spend it failing which i lose it. Considering the item i need is not available i am now faced with being forced to buy something i do not need as well as pay delivery on top of this as it's below the free delivery threshold.

After complaining and insisting that the R150 is refunded i received a response basically saying they are sorry I'm not happy but the voucher is time sensitive and the R150 will not be refunded.

This is textbook ******ion tactics forced on me by a service provider who i have supported for more than a decade. Out of principle they can keep that R150, i will not be manipulated like this.

Takealot has lost me as a customer for good, from now on I'll support Amazon, there stock seems to be up to date, Amazon's prices seem to be better and delivery is always fast and efficient.

Takealot, you should be ashamed, you have no comprehension of good customer service.