Takealot - fix your errors, don’t make it the customers problem!!!!

I ordered 2 items from Takealot, paid for 2 items, signed for the 2 items that were delivered to only open a box that had ONE item in it. You would think it would be easy enough to resolve - NOT the case!!! Twice this has been escalated to their Warehouse and I am yet to receive feedback! Still waiting for a manager to call me. What the heck??? This is the most pathetic service I have ever received from Takealot - it’s bizarre that something that was not my fault has suddenly become MY PROBLEM! The time wasted on this is hugely annoying!!!! TAKEALOT the way you deal with your ****py mistakes says everything about your company!!!! Hugely frustrating and disappointing!!!