Takealot false advertising and do not get what you pay for 2 days before Christmas

I order a pool unicorn paid for it and all was successful 2 days before Christmas working also till 18:00 in the evening and that why I do online shopping. My order arrived and 1 of the 2 items were correct. I received a golden wing swimming ring instead of a giant unicorn. How ridiculous is that! Why do you not phone before you send out the order and say that it is not available but instead sending something so ugly. The response I get sorry for the inconvenience you will get your money back. Why advertise it if you do not stock this?

Thank you for reaching out to Takealot.

Unfortunately, we no longer have stock of this item in order for us to investigate the matter.

Once the return has been received at the warehouse, will we credit you the amount paid.

Should you prefer a refund instead, please inform us so that we can have the refund processed.

Apologies for the inconvenience caused.