Takealot failed reimbur*****t/ *****

Worse experiece when returning goods. I give it to them that selection of items are great and delivery in these trying times is a gift, however after many years of purchasing on takealot this is the worse experience ever.

For the past week I have been on the phone with them trying to get my money paid back. I returned 2 A7 Samsung tabs and they only reimbursed me for one. Photos were taken prior to the collection guy taking the box for return, the items were still sealed, i didn't even open them and logged a return a day before delivery as i did not want the items.

This is becoming ridiculous as i keep having to call and the ladies at the help desk saying they would call me back. Numerous calls with reference numbers and emploees names(Fikile and Nadia to name a couple), still no word from them.

I am wondering if one can reverse the online purchase by the bank, as clearly this should be seen as **********.