Takealot - Extremeley poor after sales service and feedback

Dear Takealot

seeing as you refuse to answer my request for a invoice after trying to obtain one for the past couple of days from you, you leave me no choice but to write this review. It seems that if you receive a poor rating on your feedback email you assign the customer to the ******* heap. I paid for my purchase in very good time and I expect you to honor your side of the agreement in the same spirit. I need an invoice for audit purposes but you do not seem to care about this once you have received your money. It is a legal requirement that an invoice be issued but it seems that this is of no concern to you. I rate your after sales service as extremely poor to say the least!! I shudder to think of the frustration I will encounter should anything be wrong with my purchase and I would need to communicate with you.