Takealot Exchange

I ordered a product from them a few weeks ago and they said delivery will be done 2 weeks later. To my surprise I received the item the following week. Good on them. I opened the item and found that it was not what I ordered from them, I went back onto their website and completed the return section, within minutes I received a response and arrangements were made to collect the item, a day later they did collect the item. I'm happy with the service thus far but yet to receive the correct order. I'm happy with their service and I understand that mistakes do happen, it's a bit inconvenient but not the end of the world. They could just improve on their exchange as it would speed up the process.