Takealot Dysfunctional Support

Bought a Android TV box that did not work properly. Returned in packaging to Takealot and reuested refund on 19 December. Refund aproved but to date no refund received. I cannot contact any support service. Takealot help service is dysfunctional and they have no more human interaction to communicate with. They are a definite no-no as an online service.