Takealot dropping the ball

Placed a pre-order, for the purpose of receiving my purchase on a specific date. On the day they change the delivery date. After many phone calls, using my own airtime, they eventually cancel my order and place a new one that is supposedly suppose to correct the issue in so doing, having it delivered today.

and hour goes by and i receive and email stating that it will be delivered today and that i can expect delivery on the correct day 26th October. Minutes later i receive an sms saying it will be delivered on monday the 29th October.

At this point i once again use my airtime to phone, i explain everything again and ask to speak to a manager, then they drop my call.

Then i phone back and they confirm that it will be delivered on Monday, this is supposed to be a convenience service, which i am now at an inconvenience, i was supposed to give as a gift to someone who leaves the country, and now i have to go out of my way to spend more money on petrol and a new game from a store.

This is unacceptable and is not the first time it has happened.

I am highly upset.