LS
Lynnette S
1 reviews | Active since Dec 2015
17 Dec 2015, 12:28
Takealot drivers/couriers dishonest
My Takealot parcel was delivered and the same week 11/12/2015 friday a driver came when i was not there AND INCCORECTLY collect my parcel? I logged NO return!!, unfortunately our reception gave the box to the driver!! They gave her NO waybill or return code? I tried many many times to call takealot to help me trace the driver that was in our area or send to my address but they said they cant if there is no waybill, REALLY, it cant be that difficult
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takealot.com's replyOfficial
17 Dec 2015, 16:23Hello Lynnette1234,
This is quite an unusual situation and we apologise for the frustration it has caused you. We've instructed our complaints to get in touch with our returns departments to clarify how this could have happened. We'll need a bit of time to go over the details of this matter, but we promise we'll get this situation cleared up and resolved as quickly as possible.
Our complaints team will be in touch with you to further assist as soon as they've liaised with the relevant department.
Kind Regards,
takealot.com
This is quite an unusual situation and we apologise for the frustration it has caused you. We've instructed our complaints to get in touch with our returns departments to clarify how this could have happened. We'll need a bit of time to go over the details of this matter, but we promise we'll get this situation cleared up and resolved as quickly as possible.
Our complaints team will be in touch with you to further assist as soon as they've liaised with the relevant department.
Kind Regards,
takealot.com
takealot.com's reply17 Dec 2015, 16:23
Official
Hello Lynnette1234,
This is quite an unusual situation and we apologise for the frustration it has caused you. We've instructed our complaints to get in touch with our returns departments to clarify how this could have happened. We'll need a bit of time to go over the details of this matter, but we promise we'll get this situation cleared up and resolved as quickly as possible.
Our complaints team will be in touch with you to further assist as soon as they've liaised with the relevant department.
Kind Regards,
takealot.com
This is quite an unusual situation and we apologise for the frustration it has caused you. We've instructed our complaints to get in touch with our returns departments to clarify how this could have happened. We'll need a bit of time to go over the details of this matter, but we promise we'll get this situation cleared up and resolved as quickly as possible.
Our complaints team will be in touch with you to further assist as soon as they've liaised with the relevant department.
Kind Regards,
takealot.com