TAKEALOT DOUBLE DEBITED MY ACCOUNT AND NOT WILLING TO PAY ME BACK

ORDER NUMBER: ***. I placed this order 2 days ago. My bank account was double debited. I emailed Takealot. Spoke to Sakhumzi he tells me to contact my bank. I did. Bank said takealot needs to refund me. He asks me to email proof, I emailed him the proof NINE times and he keeps telling me he doesnt have the proof. Then i phoned. Spoke to Bandlakazi who was more interested in telling her child to keep quiet in the back ground. She tells me to email the proof to her. I EMAILED. Guess what..... NO REPLY!!!! I message on facebook, someone replies and says they will get back to me...... NO REPLY!!!!!! I am now fed up. I will post this on every single social media outlet, hello peter, credit ombudsman and anything I can find to show what Takealot is doing. I EMAILED MY PROOF IN TOTAL 10 TIMES AND YET NOT ONE PERSON IS WILLING TO ASSIST ME IN GETTING MY DOUBLE PAYMENT BACK!!! I will NOT LEAVE THIS HERE!!!!!!!