Takealot Dont want to Fulffil my online order

<p>Series of events</p> <p>1. i placed an order for a fitbit surge @3899</p> <p>2. i received a fitbit HR 4 days later</p> <p>3. i logged a exchange to get my initiate order.</p> <p>4. i received notification from takealot delivery team that they will pick up my order</p> <p>5. i did not receive notification that my initiate order would be sent through</p> <p>6.i called take alot. they confirmed i would get my credit back. i asked if i can get the fitbit surge whcih i ordered</p> <p>they confirmed they are out of stock and i will be credited. i requested that i can wait, and i want my order. the consultant just confirmed robotically that i will be creditd. then i asked, if i wait for stock, will i get the order at the price that i purchased for initially online. he could not confirm.</p> <p> </p> <p>very pertrubed by this poor service. i want my fitbit surge for the price that i placed an order for and i want the order fullfilled.</p> <p>your site allowed me to purchase and did not state out of stock. which means you are liable to fullfill my order.</p> <p>im a regular customer of takealot so i expect good service .</p> <p>Order details are : RRN-9478-c4ae</p>