1 reviews | Active since Oct 2016

07 Oct 2016, 16:21

Takealot - dont try and return their products

<p>My wife bought 3 jeans in a package from takealot. She wore one of the jeans twice, after which they started to deterioate and even got holes in them. She tried to return them and it was declined. Firstly if it is an inferior product one should be able to return it, or at least return the other 2 that are still brand new. I dont believe this is within the rights of the consumer and am disappointed with Takealot.com</p> <p> </p>

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Replies (1)
takealot.com
takealot.com's reply09 Oct 2016, 10:24
Official

Hello Hendrik-Brink,

We are terribly sorry for the condition in which the product is that was purchased recently.

We have made contact with the account holder and have raised the concerns highlighted with the relevant department to action.

We are awaiting feedback and will reach out as soon as we receive a response.

Regards
Takealot.com