Takealot doesn't care about their customers

Ordered a three piece suitcase set on the 8th of February, delivery was set for the 14th. The 14th comes and only one suitcase is delivered. The driver says they could have been separated and the other ones will come later on in the day, they never came but then again he was just guessing as well. Called them as soon as the driver left and they couldn't tell me where the other suitcases were. They told me I had to file a return and they would collect and replace the suitcase. Mind you I bought the suitcase because I want to use it, my flight has been booked and I need to pack. So I file a return and now they're telling me the suitcase set is out of stock. Why did they let me buy the suitcase when they knew that they only had one out of the three suitcases. I bought a set, not an individual suitcase. WHY????? Why, I don't get the logic behind that, lol (but it's not funny, they're full of ****). I can't even get my refund right away so I can buy a suitcase at Makro or something, I have to wait for them to receive the suitcase and then "evaluate it" to see if they can refund me the full amount. But wait, they're not gonna give me back my money, they're gonna give me credits and I'm gonna have to go through another process to actually get my money back in my account. **** this whole company and **** the actual person who sent me one suitcase when I ordered 3. I'm sending bad vibes your way.