Takealot doesn't do right by customer

<p>The tablet we bought for our sons school usage has a software problem. It stopped working. We sent it in to Takealot for repair as it is only nine months old and still under warranty. After five weeks, we are still no closer to having the tablet back, because Takealot says that the warranty is void due to hardware (charger) damage. We acknowledge the hardware damage from our kid, but that does not affect their ability to repair a software issue at all. The tablet still charges fine.</p> <p>Takealot has now spent five weeks telling us the same story over and over, and defending their service supplier. What happened to "putting the smile on your face"? They could have sent us a new tablet and saved all the customer relations time. And not had three extremely angry customers. </p>