Takealot does not take responsibility

I have had a bad experience with Takealot whereby one of their drivers Mr David Chikwai from the Midrand offices dropped his motorbike on my vehicle damaging it. I filed a report at the police station and went tom the offices in Midrand, Spoke to the Manager on Duty by the name of Kgomotso who advised that I should get a quote to repair the vehicle which I did and reported the incident at the Midrand Police station. Since then I would have to contact Takealot to get any feedback and get told that she is not at work and will be back in 2 days so no one else can help me. I get a call from a lady by the name of Lee- ann Martin from Takealot stating that Takealot will not take responsibility for the actions of the driver as he is an independent driver and is responsible for his own actions. She says that it is my responsibility to have insurance. She says that she can get the driver to call me and make arrangements to go back to the police station to make arrangements as to who should pay for the repairs to my vehicle. My question is, does Takealot take make sure that there drivers vehicle are insure before working? I wonder. So bottom line is Takelot does not take responsibility for their employees actions. They can do whatever they feel and get away with it. Disgusting