Takealot does not seem to have a Customer Care facility

I received a SMS from stating that I was one of the "OFFICIAL TAKE-A-LOT winners of this week."

With all the ****s and hack attempts going on I wanted to check whether this message is indeed an official one or whether it is a ****, so I sent Takealot an email.

It was quite a mission to find an email address to contact them because their website does not provide a "Contact Us" facility. If it does, I was not able to find it. Why do companies make it so difficult for customers to contact them?

Takealot has not even bother to respond to my enquiry.