Takealot does not deliver even when you pay extra

I ordered a power station yesterday, 26 April 2026. I paid for next day delivery, today, 27 April 2026. I have been without electricity for 5 days. It was very urgent that I get the power station. By 13:45 today, the app said that the power station had been shipped. But then I got an sms indicating the power station would only be delivered tomorrow. I phoned customer services, the first person undertook to check with the branch and get back to me. She never did. I phoned again at 16:00, again the promise that they would contact the branch where the power station was and get back to me. Not a word back, and clearly no power station. So money wasted on priority delivery and I’m still sitting in the dark with a melted down fridge. The damage is so much more than a R75 delivery fee. My freezer was on its very last legs, it was functioning like a tepid fridge rather than a freezer and needed power tonight. People should be very careful about believing next day delivery from Takealot.com